Shipping & Payment Information

Payment

We accept Visa, MasterCard, Discover, American Express, debit card, PayPal, money order, cashier’s check and personal checks. If you prefer, you can place your order by phone by calling 800-328-6457 or 320-695-2899. If paying by money order or check, please send to:

ToughAG ATTN: Orders
16 3rd St. North
Browns Valley, MN 56219

Please include ordering code with your mailed payment.

Shipping Time

In most of the US, orders typically arrive in 9 business days*.

* NOTE: These are estimates only. Actual shipping times may vary depending on item being shipped, delivery distance, Acts of God or other factors. We are not responsible for delayed shipments due to circumstances beyond our control.

Sales Tax

State sales tax applicable for Minnesota and South Dakota residents. When applicable, this fee will appear in the shopping cart only after entering a destination state and zip code.

Lift Gate Service

A lift gate is a truck that is equipped with a back end loading or unloading device that will automatically lower your item to the ground. Lift gate is available for an additional fee for large items that ship by truck.

International Orders

We ship worldwide. Shipments to Canada, Hawaii, Alaska, Puerto Rico and other locations outside the continental US incur international rates. We work to keep these charges as low as possible. Please contact us for a free quote.

GST is applicable for all Canadian orders.

Your Information

To ensure quick delivery, we require your contact information. Please see our privacy policy for how we handle your personal information.

Returns

Returned items are subject to handling, restocking and original shipping fees. Return shipping is the responsibility of the customer. No returns are accepted without a Return Authorization Number. To receive a return authorization, please contact us.

Questions?

If you have questions about delivery options, shipping costs or additional fees that may be applied to your order, please contact us before placing your order.

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